Privacy Policy

Ocular Media Ltd may also include the following entities: Ocular Media.

The entity responsible for your personal information will be the member of Ocular Media Ltd that originally collects information from or about you. Ocular Media Ltd takes its data protection and privacy responsibility seriously. This privacy notice explains how we collect, use and share personal information in the course of our business activities. You can find out more about Ocular Media at www.ocularmedia.co.uk or by contacting us using the information in the ‘Contact us’ section.

This privacy notice applies to personal data collected by Ocular Media Ltd. It does not apply to personal data collected by third parties or other organisations.

What personal information we collect and when and why we use it
How we share personal information within Ocular Media Ltd and with our service providers, regulators and other third parties
Explaining more about Direct Marketing, profiling and automated decision making
Transferring personal information globally
How we protect and store personal information
Legal rights available to help manage your privacy
How you can contact us for more support

We may amend this notice from time to time to keep it up to date with legal requirements and the way we operate our business. Please regularly check these pages for the latest version of this notice.

You might find external links to third-party websites on our website. This privacy notice does not apply to your use of a third-party site.

This privacy notice applies to personal data collected by Ocular Media Ltd. It does not apply to personal data collected by third parties or other organisations.

1. Who we are:

Ocular Media Ltd is a digital media production company specialising in video production for all types of businesses; creating corporate videos, social media content, customer testimonials and training material. You can find out more about Ocular Media at www.ocularmedia.co.uk or by contacting us using the information in the ‘Contact us’ section.

From time to time Ocular Media will use information provided by you in order to carry out our business, and to contact you when necessary to respond to your enquiry and throughout the duration of your contract and manage your account if applicable.

2. What personal information we collect and when and why we use it

Collecting Information:

We may collect information about you, directly from or through a third party, if you:

Register or use one of our website or online services
Make an enquiry
Work in partnership with us
Enter into a contract with us
Purchase one of our services

Personal information:

Personal information we collect and which you provide may be used in the following ways:

For sharing information with Ocular Media employees and third parties in relation to business needs.
To create and manage a digital agreement, to include the processing of bank/card details for the raising and settlement of invoices if applicable.
For recruitment purposes if appropriate.
To facilitate third-party contracts for the provision of services to you (E.g. third-party contactors, security) as agreed.
To facilitate the collection of bad debt.
For audit and statistical analysis.
For fraud prevention.
To opt-in to our mailing list for marketing purposes.

3. The Legal basis for using your personal information

We will only collect, use and share your personal information where we are satisfied that we have an appropriate legal basis to do this. This may be because:

You have provided your consent to us using the personal information (for example, the performance of a contract or the creation of an agreement)
Our use of your personal information is in our legitimate interest as a commercial organisation and in these cases, we will look after your information at all times in a way that is proportionate and respects your privacy rights and you have a right to object to processing as explained in the section below
Our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you. (For example: to create a videography agreement etc.)

If you would like to find out more about the legal basis for which we process personal information please contact us by email to joe@ocularmedia.co.uk

4. Sharing personal information within Ocular Media Ltd

We will share your information in the manner and for the purposes described below:

Within Ocular Media Ltd group where such disclosure is necessary to provide you with our services or to manage our business.
With third parties who help manage our business and deliver services. These third parties have agreed to confidentiality restrictions and use of any personal information we share with them or which they collect on our behalf solely for the purpose of providing the contracted service to us. These include IT service providers who help manage our IT and back office systems.
With organisations working to prevent fraud in financial services
We may share aggregate, statistical form, non-personal information, regarding the visitors to our website, traffic patterns and web page usage with our partners, affiliates and advertisers
Where required to do so by law
To local councils, statutory bodies, corporate establishments
For provision of insurance.
To debt collection agents, solicitors for the collection of outstanding debts.
If in the future we were to sell or transfer some or all of our business or assets to a third party, we may disclose information to a potential or actual third party purchaser or our business or assets.

We will not sell or pass data to any third party outside the remit of our business with you as described above.

5. Explaining more about direct marketing.

How we use personal information to keep you up to date with our products and services

We may use personal information to let you know about Ocular Media Ltd products and services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other communication channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.

How you can manage your marketing preferences

To protect privacy rights and to ensure you have control over how we manage our marketing with you:

We will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you.
You can request us to stop marketing at any time by following the ‘unsubscribe’ link you will find in our email marketing messages we send you. Alternatively, you can contact us at joe@ocularmedia.co.uk and inform us if you wish us to stop all forms of marketing or a particular type.
You can change the way your browser manages cookies, which may be used to deliver online advertising, by following the settings on your browser.

6. Transferring personal information globally

Ocular Media Ltd operates on a global basis. Accordingly, your personal information may be transferred and stored in countries outside the EU that are subject to different standards of data protection. Ocular Media Ltd will take appropriate steps to ensure that any transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognised as providing adequate legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights.

You have the right to contact us for more information about the safeguards we have in place to ensure adequate protection of your personal information when this is transferred as mentioned above.

7. How we protect and store your information

We have implemented and maintained appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature or the information concerned. Measures we take include placing confidentiality requirements on our staff members and Service Providers, destroying or permanently anonymising personal information if it is no longer needed for the purposes for which it was collected. As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect User ID`s and passwords, please take appropriate measures to protect this information.

Storing personal information

We will store your personal information for as long as is reasonably necessary for the purpose for which it was collected, as explained in this notice. In some circumstances, we may store your personal information

For longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.

In specific circumstances, we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information.

8. Legal Rights available to help manage your privacy

Subject to certain exemptions, and in some cases dependent upon the processing activities we are undertaking, you have certain rights in relation to your personal information.

Your personal information:

As an individual, you have the following rights which relates to all data we collect and store for customers and contractors.

The right to be informed
The right of access to your personal information
The right to rectification and update your personal information
The right to erasure: you can request to delete personal information we hold.
The right to restrict processing
The right to data portability
The right to object
The right to automated decision making and profiling

We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal information requested to you.

You can exercise your rights by contacting us. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.

We may not be able to fully address your request, for example, if it were to impact on the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.

All request regarding the above can be made to joe@ocularmedia.co.uk

If you have any queries or complaints about how we use your personal information please contact us.

The primary point of contact for all issues arising from this privacy notice is our Directors.

E: joe@ocularmedia.co.uk

To contact your data protection supervisory authority:

You have a right to lodge a complaint with your local data protection supervisory authority at any time. We ask that you please attempt to resolve any issues with us before contacting the local supervisory authority by calling or through the website:

www.ico.org.uk

T: 0303 123 1113